Download Office Pro 2013 Already Have Key
Office for a single PC (Office Home & Student 2013, Office Home & Business 2013, or Office Professional 2013) Use the Go to My Account link below to: Download and reinstall Office.
Office for home Some Office for home products come with a product key. If yours did, before installing Office for the first time, sign in with an existing or new Microsoft account and enter your product key* at office.com/setup. Redeeming your key is what links your account with Office so you only have to do this once. Already did this? Go to Step 1.
Office for business If your Office for business subscription plan includes the desktop version of the Office apps you won't see an option to install it unless someone in your organization assigned a license to you. Learn how to check this in What Office 365 business product or license do I have? or if you're an Office 365 admin, see Assign licenses to users.
Note: *Some versions of Office such as Office Professional Plus 2019, Office Standard 2019, or a stand-alone app such as Word 2019 or Project 2019 don't have an associated account. The steps to install these versions can be different depending if you got Office through one of the following ways:
Microsoft HUP: You bought Office for personal use through your company and have a product key, see Install Office through HUP.
Volume license versions: IT departments might use a different method to install Office for people in their organization. Talk to your IT department for install help.
Third-party seller: You bought Office from a third-party and you're having problems with the product key.
Before you begin, make sure your PC or Mac meets the system requirements.
Sign in to download Office
Go to www.office.com and if you're not already signed in, select Sign in.
Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office
After signing in, follow the steps that match the type of account you signed in with.
You signed in with a Microsoft account
From the Office home page select Install Office.
Select Install (or depending on your version, Install Office>).
You signed in with a work or school account
From the Office 365 home page select Install Office apps (If you set a different start page, go to aka.ms/office-install.)
Select Office 365 apps to begin the installation.
Tip: The 64-bit version is installed by default unless Office detects you already have a 32-bit version of Office (or a stand-alone Office app such as Project or Visio) installed. In this case, the 32-bit version of Office will be installed instead.
To change from a 32-bit version to a 64-bit version or vice versa, you need to uninstall Office first (including any stand-alone Office apps you have such as Project of Visio). Once the uninstall is complete, sign in again to www.office.com and select Other install options, choose the language and version you want (64 or 32-bit), and then select Install. (See Install Visio or Install Project if you need to reinstall those stand-alone apps.)This completes the download of Office to your device. To complete the installation, follow the prompts in the 'Install Office' section below.
Tip:Don't see an install option after signing in? There could be an issue with your account. Select Need help? from above and review the solutions under Account questions.
Install Office
Depending on your browser, select Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).
If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.
The install begins.
Your install is finished when you see the phrase, 'You're all set! Office is installed now' and an animation plays to show you where to find Office applications on your computer. Select Close.
Installation or sign in issues?
If you're having an installation issue such as Office taking long to install, try Need help? for a list of common issues.
Activate Office
To open an Office app, select the Start button (lower-left corner of your screen) and type the name of an Office app, like Word.
If you have Windows 8.1 or 8.0, type the name of an Office app on the Start screen. Can't find your Office apps?
To open the Office app, select its icon in the search results.
When the Office app opens, accept the license agreement. Office is activated and ready to use.
Note: The Activation Wizard appears if Office has trouble activating. Complete the steps in the wizard to finish activating Office.
Sign in and install Office
Go to www.office.com and if you're not already signed in, select Sign in.
Note: If you bought Office for personal use through your company's Microsoft HUP benefit, you may not be able to sign in here. Find installation help at Install Office through HUP.
Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office
After signing in, follow the steps that match the type of account you signed in with.
You signed in with a Microsoft account
From the Office home page select Install Office to start the download.
You signed in with a work or school account
From the Office 365 home page select Install Office apps (if you set a different start page, go to aka.ms/office-install).
Select Office 365 apps to begin the download.
Note:Don't see an install option after signing in? There could be an issue with your account. Select Need help? from above and review the issues listed in the section Account questions.
Follow the instructions below to complete installing your Office apps.
Install Office
Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office installer.pkg file (the name might vary slightly).
Tip: If you see an error that says the Microsoft Office installer.pkg can't be opened because it is from an unidentified developer, wait 10 seconds and move the downloaded file to your desktop. Hold Control + click the file to launch the installer.
On the first installation screen, select Continue to begin the installation process.
Review the software license agreement, and then click Continue.
Select Agree to agree to the terms of the software license agreement.
Choose how you want to install Office and click Continue.
Review the disk space requirements or change your install location, and then click Install.
Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don't want.
Enter your Mac login password, if prompted, and then click Install Software. (This is the password that you use to log in to your Mac.)
The software begins to install. Click Close when the installation is finished. If Office installation fails, see What to try if you can't install or activate Office for Mac.
Launch an Office for Mac app and start the activation process
Click the Launchpad icon in the Dock to display all of your apps.
Click the Microsoft Word icon in the Launchpad.
The What's New window opens automatically when you launch Word. Click Get Started to start activating. If you need help activating Office, see Activate Office for Mac. If Office activation fails, see What to try if you can't install or activate Office for Mac.
Installation notes
Installation notes
How do I pin the Office app icons to the dock?
Go to Finder > Applications and open the Office app you want.
In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock.
Can I install Office on my iPhone or iPad?
Yes, see Install and set up Office on an iPhone or iPad and set up email on an iOS device (iPhone or iPad).
Sign in or installation FAQ
The following are a few of the more common questions or issues when trying to install Office.
Tip: Don't see your issue listed? Try Troubleshoot installing Office for additional issues and their possible solutions.
Account questions:
I don't have a Microsoft account yet, or I forgot my username or password
Before you can install Office 365 or Office 2019 you need to associate it with a Microsoft account, or work or school account.
If you have an Office for home product and bought Office at a retail store or online store, but don't have a Microsoft account, it's possible you haven't redeemed your product key yet (if you got one), or you missed the step for linking your recent purchase with an account. Do the following to link an account with Office.
For an Office for home product, go to office.com/setup and create a new Microsoft account or sign in with an existing one, then follow the remaining steps on that page such as entering your product key (if you have one). Your account is successfully associated with Office when you see the page, My Office Account followed by your Microsoft account email address, and a button to install Office. Select the PC or Mac tabs above to help you with the rest of the install process.
If the Microsoft account or work or school account isn't working, see I forgot the username or password for the account I use with Office.
I don't see an option to install Office after signing in with my work or school account
After signing in with your work or school account you don't see an option to install the desktop applications on the Office 365 home page, go directly to the Office 365 Software page instead. Select the language and bit-version you want (PC users can choose between 32-bit and 64-bit), and then click Install. See Step 2 and 3 on the PC or Mac tabs above to help you with the rest of the install process.
Notes:
If your organization uses Office 365 operated by 21Vianet in China, sign in to the Office 365 Software page at https://portal.partner.microsoftonline.cn/OLS/MySoftware.aspx.
If your organization uses Office 365 Germany, sign in to the Office 365 Software page at https://portal.office.de/OLS/MySoftware.aspx.
If you still don't see an option to install Office on the Office 365 Software page, it's possible your admin hasn't assigned a license to you. Find out if you have a license to install Office.
If you're a student or teacher and your institution didn't give you a license, find out if you're eligible to Get Office 365 for free.
I can't sign in with my work or school account
If you're trying to sign in with your work or school account to www.office.com and your sign in is blocked, it likely means your Office 365 administrator set up a security policy that's preventing you from signing in to that location.
To install Office, try signing in directly to the Office 365 Software page instead. Select the language and bit-version you want (PC users can choose between 32-bit and 64-bit), and then click Install. See Steps 2 and 3 on the PC or Mac tabs above to help you with the rest of the install process.
Notes:
If your organization uses Office 365 operated by 21Vianet in China, sign in to the Office 365 Software page at https://portal.partner.microsoftonline.cn/OLS/MySoftware.aspx.
If your organization uses Office 365 Germany, sign in to the Office 365 Software page at https://portal.office.de/OLS/MySoftware.aspx.
If you're still not able to sign in, contact your administrator.
Product key, purchase, and installing older versions of Office:
Product keys for Office
Not all versions of Office include a key, but if yours did, you need to redeem it before you can install Office. Go to office.com/setup and sign in with an existing Microsoft account or create a new one, then enter your product key. Follow the remaining prompts to finish linking your Microsoft account with this version of Office.
No product key or not sure if you need one? See Using product keys with Office.
How do I buy the latest version of Office?
The steps in this topic assume you have Office 365 or Office 2019 and you're ready to install or reinstall it. Don't have the latest version yet?
Learn more about the differences between Office 365 and non-subscription versions.
How do I install Office 2013, Office 2010, or Office 2007
Installation help for older versions of Office:
Install questions or errors during install
How many computers can I install Office on?
For Office 365 for home subscribers only: You can install Office on all your devices and be signed in to five at the same time. To learn more, see How sign in works in Office 365.
If you have Office 365 Home, you can share your Office 365 Home subscription with up to five family members or other people. Each person can install Office on all their devices and be signed in to five at the same time.
For a one-time purchase of Office such as Office Home & Student, Office Home & Business, or Office Professional: You can install these non-subscription versions of Office on only one computer. However, you may transfer Office to another computer that belongs to you if you experience a hardware failure or you buy a new computer. For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable.
Check you have administrator rights on your computer
When installing Office on a PC, you must be an administrator on the PC computer where you want to install Office. If you're not sure, see Check if you have local admin rights to install Office.
How do I install stand-alone office apps such as Visio or Project?
If you bought a stand-alone version of an Office app, for example Visio or Word, in most cases you install this app in the same way you install the Office suite, by signing in to www.office.com with your Microsoft account, or work or school account and selecting Install for your stand-alone product.
If you have a subscription to Project Online Professional, Project Online Premium, or Visio Pro for Office 365, see Install Project, or Install Visio for the steps to install the apps that are part of those subscriptions.
How do I install Office on my mobile device?
The Office apps are available to install on your iPhone and iPad, Android device, or Windows phone and tablet. See Set up Office apps and email on a mobile device.
Office is taking very long to install
If Office seems to be taking a very long time to install, this may be caused by problems with your internet connection, firewall, or anti-virus software. For possible solutions, see Office is taking long to install.
Office can also take long to install because of a slow internet connection (such as a dial-up connection). If you don't have a good connection, install Office using the Use the Office offline installer.
I received an error during install
Office won't install: Your computer must be running a supported operating system to install Office. You can find a list of which systems are supported on the system requirements page. For example, your install won't be successful if you're trying to install Office on a computer running Windows Vista or Windows XP operating system. If your computer can't install the full desktop version of Office, try the free Office Online apps using your desktop browser.
I received an error message: If you got an error message while trying to install Office and it has a Learn More link, select it to get information for how to troubleshoot that particular error. If there wasn't a link, see Troubleshoot installing Office.
I received an unsupported operating system message: If you got an unsupported operating system error message you may be trying to install Office on an unsupported device such as installing the Mac version of Office on a PC or vice versa, or trying to install Office on a Chromebook or other mobile device. See Unsupported operating system error when installing Office or Set up Office apps and email on a mobile device.
Help with specific applications, and help for Office 365 admins:
I've installed Office, but I don't see OneNote
OneNote for Windows 10 is the default OneNote experience for Office 365 and Office 2019 customers. For information about how to download the desktop version of OneNote 2016 see OneNote is missing after installing Office 2019 or Office 365.
Learn more about the differences between these two versions in What's the difference between OneNote and OneNote 2016?
Office is installed, but I'm not sure how to do something or want to learn more
If Office is installed, but you need help with Office basics, or learn how to do a specific task such as print a document, set up an account in Outlook, or use VLOOKUP in Excel, go to the top of this page and select Apps or Learn Office.
You can also type what you're looking for using the search bar in the upper-right corner.
Microsoft Office Professional Plus 2013 Product Key
I'm an Office 365 admin, how do I assign licenses to users in my organization or buy more licenses?
If you're the Office 365 admin of an Office for business plan, users in your organization can only install Office using the steps in this topic as long as your plan includes the desktop version of Office, and you've assigned the user a license and given them permission to install Office (Manage software download settings in Office 365).
For information about how to assign licenses, see Assign licenses to users in Office 365 for business.
If you've run out of licenses and need to purchase more, see Buy licenses for your Office 365 for business subscription.
Contact Microsoft
If you weren't able to resolve your problem, try contacting Microsoft support.
Microsoft Office 2016 and 2013, like all versions of Office and most other programs you pay for, requires that you enter a unique product key during the installation process, proving, to a point, that you own the software.
So what do you do if you need to reinstall the program but you've lost this important, 25-digit installation code? You've probably already tried all the expected 'looking around' but there are a few more things you can try that you may not have known about.
If you're familiar with product keys and how they work, you might assume that the Office 2016/2013 product key is stored, encrypted, in the Windows Registry, like older versions of Office and most other programs do.
Unfortunately, Microsoft changed how they handled Microsoft Office product keys beginning with Office 2013, storing only part of the product key on your local computer. This means that those product key finder programs aren't quite as helpful as they used to be.
The following should work if you're just looking for the product key for one member of an Office 2016 and 2013 suite, like Word or Excel, as well as if you're after the key for an entire suite, like Office Home & Student, Office Home & Business, or Office Professional in 2016 or 2013 versions.
Here are the three best ways to go about digging up a lost MS Office 2016/2013 product key:
Find Your Office 2016/2013 Key in Your Documentation or Email
If you purchased Microsoft Office 2016 or 2013 in a box with a disc, or as a product card (digital download) from a retail store, then your product key will be with that physical purchase—on the product card, on a sticker, on or in the manual, or on the disc sleeve.
If you purchased one of these versions of Office from Microsoft online, your product key is stored in your Microsoft account online (more on that below) and/or arrived in your email receipt.
If Office 2016 or 2013 came preinstalled on your computer when you purchased it, your product key should be printed on the holographic sticker attached to your computer. Be sure you use the Office 2016/2013 product key and not the Windows product key that's probably also on that sticker.
My guess is that you've looked those places already before finding yourself on this page. However, there's one thing that might help you out, especially if you bought Office online:
While I mentioned already that product key finder tools won't find your Office 2013 product key, some will locate the last five digits, the only thing stored on your computer, which can be helpful in your search.
Here's how to do it:
Download Belarc Advisor. This is one of the better system information programs out there and also doubles as a product key finder.
Install Belarc Advisor and run it. It takes a few minutes to dig up all of your computer's information, including that last part of your Office 2016 or 2013 product key.
From the Belarc Advisor Computer Profile browser window that opens, tap or click the Software Licenses link in the left margin.
Look for the Microsoft Office 2016 or Microsoft Office 2013 mention in the list.
Belarc Advisor lists the exact suite or program name here, so if you just have Word 2016, look for Microsoft - Office Word 2016. If you have a full-blown suite, look for Microsoft - Office Professional Plus 2013. You get the idea.
What you'll see is a series of numbers, followed by (Key: ends with AB1CD). Those five characters, whatever they may be, are the final five characters of your valid Office 2016 or Office 2013 product key.
The characters prior to that sentence are not your product key. Belarc Advisor isn't capable of finding the entire Office product key for these versions because it does not exist on your computer, unlike with previous versions of Office.
Now that you have the final part of your MS Office key, you can search your email and computer for that string of characters, hopefully surfacing any digital documentation you still have on your purchase.
Obviously, that trick isn't helpful if you don't have a digital paper trail of your Office purchase, but it's worth the trouble if you might.
View Your Office 2016 or 2013 Key on Your Office Account Page
If you previously registered and activated your copy of Microsoft Office 2016 or 2013, you'll be happy to know that Microsoft has stored for you, and will show you, your original product key.
Here's what you need to do to view it:
Sign in to your Microsoft Office Account page.
Tap or click the Install from a disc.
Depending on how you bought the software, and if you've installed Microsoft Office already, you may not need to know or enter your product key at all. Just tap or click the Install button instead and follow the instructions given.
On the page that loads next, tap or click I have a disc, followed by View your product key.
If that works, record your Office 2016/2013 product key and keep it somewhere safe. No need to repeat all of this again next time you need it!
Contact Microsoft for a Replacement Office 2013 Product Key
Another option, that you may or may not have the most luck with, is to contact Microsoft directly to ask for a replacement key.
Microsoft obviously isn't going to just trust that you bought MS Office and read you a valid product key over the phone. You'll need to find whatever proof of purchase you can find and have it ready before calling.
You can find the best number to call on the Microsoft Support: Contact Us page.
I recommend that you read through our How to Talk to Tech Support guide before calling. As straightforward as calling about a replacement key might sound, I know from experience on both sides that tech support of any kind can be tricky for everyone involved.
Office 365 & MS Office 2016 & 2013 Product Keys
If you have a copy of MS Office 2016 or 2013 installed on your computer that you installed via your Office 365 subscription, you don't need to worry about product keys at all!
Just sign in to your Office 365 account online and follow the menu prompts to download and install the latest version of Microsoft Office 2016.
If you don't know your Microsoft account password, you can reset it fairly easily.
Tips & More Information
While it may be extremely tempting to use a free Office product key you might find in some list on the internet, or to download and use a key generator program that supports Office 2013, either way is illegal.
Unfortunately, if none of the options I've already mentioned work out, you're left with buying a new copy of Office.
Please know that key finder tools work very well with versions of Office prior to Office 2013.
See our tutorials on finding Office 2010 & 2007 product keys, as well as a separate, more applicable, tutorial on finding keys for older versions of Microsoft Office.